Last updated August 23, 2023
This privacy notice for
Voices.ink (
- Visit our website
at https://voices.ink/ , or any website of ours that links to this privacy notice
- Engage with us in
other related ways, including any sales, marketing, or events
Questions or concerns? Reading this privacy notice will
help you understand your privacy rights and choices. If you do not agree with our policies and practices,
please do not use our Services. If you still have any questions or concerns, please contact us at [email protected] .
SUMMARY
OF KEY POINTS
This
summary provides key points from our privacy notice, but you can find out more details about any of
these topics by clicking the link following each key point or by using
our table of
contents below to find the section you are looking
for.
What
personal information do we process? When you visit, use, or navigate our Services, we may process
personal information depending on how you interact with us and the Services, the choices you make, and the
products and features you use. Learn more about personal information
you disclose to us.
Do we
process any sensitive personal information?
Do we
receive any information from third parties?
How do
we process your information? We process your information to provide, improve, and administer our
Services, communicate with you, for security and fraud prevention, and to comply with law. We may also
process your information for other purposes with your consent. We process your information only when we have
a valid legal reason to do so. Learn more about how we process your
information.
In what
situations and with which
How do
we keep your information safe? We have
What are
your rights? Depending on where you are located geographically, the applicable privacy law may
mean you have certain rights regarding your personal information. Learn more about your privacy rights.
How do
you exercise your rights? The easiest way to exercise your rights is by submitting a data subject access
request
Want to learn
more about what we do with any information we collect? Review the privacy notice in
full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE
COLLECT?
Personal information you disclose to
us
In
Short: We collect personal information that
you provide to us.
We collect personal
information that you voluntarily provide to us when you
Personal
Information Provided by You. The personal information that we collect depends on the context of
your interactions with us and the Services, the choices you make, and the products and features you use.
The personal information we collect may include the following:
-
email addresses
-
names
Sensitive Information.
Social Media
Login Data. We may provide you with the option to register with us using your existing social
media account details, like your Facebook, Twitter, or other social media account. If you choose to
register in this way, we will collect the information described in the section called
All personal
information that you provide to us must be true, complete, and accurate, and you must notify us of any
changes to such personal information.
Information automatically collected
In
Short: Some information — such as your
Internet Protocol (IP) address and/or browser and device characteristics — is collected
automatically when you visit our Services.
We automatically
collect certain information when you visit, use, or navigate the Services. This information does not
reveal your specific identity (like your name or contact information) but may include device and usage
information, such as your IP address, browser and device characteristics, operating system, language
preferences, referring URLs, device name, country, location, information about how and when you use our
Services, and other technical information. This information is primarily needed to maintain the security
and operation of our Services, and for our internal analytics and reporting purposes.
Like many businesses,
we also collect information through cookies and similar technologies.
The information we
collect includes:
- Log and Usage
Data. Log and usage data is service-related, diagnostic, usage, and performance information our
servers automatically collect when you access or use our Services and which we record in log files.
Depending on how you interact with us, this log data may include your IP address, device information,
browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and
files viewed, searches, and other actions you take such as which features you use), device event
information (such as system activity, error reports (sometimes called
), and hardware settings).
- Device Data.
We collect device data such as information about your computer, phone, tablet, or other device you use
to access the Services. Depending on the device used, this device data may include information such as
your IP address (or proxy server), device and application identification numbers, location, browser
type, hardware model, Internet service provider and/or mobile carrier, operating system, and system
configuration information.
- Location
Data. We collect location data such as information about your device's location, which can be
either precise or imprecise. How much information we collect depends on the type and settings of the
device you use to access the Services. For example, we may use GPS and other technologies to collect
geolocation data that tells us your current location (based on your IP address). You can opt out of
allowing us to collect this information either by refusing access to the information or by disabling
your Location setting on your device. However, if you choose to opt out, you may not be able to use
certain aspects of the Services.
2. HOW DO WE PROCESS YOUR
INFORMATION?
In
Short: We process your information to provide, improve, and administer our
Services, communicate with you, for security and fraud prevention, and to comply with law. We
may also process your information for other purposes with your
consent.
We process your
personal information for a variety of reasons, depending on how you interact with our Services,
including:
- To facilitate
account creation and authentication and otherwise manage user accounts. We may process your
information so you can create and log in to your account, as well as keep your account in working
order.
- To deliver
and facilitate delivery of services to the user. We may process your information to provide
you with the requested service.
- To
respond to user inquiries/offer support to users. We may process your information to
respond to your inquiries and solve any potential issues you might have with the requested service.
- To send
administrative information to you. We may process your information to send you details
about our products and services, changes to our terms and policies, and other similar
information.
- To
fulfill and manage your orders. We may process your information to fulfill
- To request
feedback. We may process your information when necessary to request feedback and to
contact you about your use of our Services.
- To
send you marketing and promotional communications. We may process the personal
information you send to us for our marketing purposes, if this is in accordance with your
marketing preferences. You can opt out of our marketing emails at any time. For more
information, see
" " below.
- To protect our Services. We may process your
information as part of our efforts to keep our Services safe and secure, including fraud
monitoring and prevention.
- To identify usage trends. We may process
information about how you use our Services to better understand how they are being
used so we can improve them.
- To determine the effectiveness of our
marketing and promotional campaigns. We may process your information
to better understand how to provide marketing and promotional campaigns that are
most relevant to you.
- To save or protect an individual's vital
interest. We may process your information when necessary to save or
protect an individual’s vital interest, such as to prevent harm.
3. WHAT LEGAL BASES
DO WE RELY ON TO PROCESS YOUR INFORMATION?
In Short: We only process your
personal information when we believe it is necessary and we have a valid legal
reason (i.e.
If you are located in the EU or UK,
this section applies to you.
The General Data Protection Regulation (GDPR) and
UK GDPR require us to explain the valid legal bases we rely on in order to
process your personal information. As such, we may rely on the following legal
bases to process your personal information:
- Consent. We may process your
information if you have given us permission (i.e.
consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent.
- Performance of a Contract. We may
process your personal information when we believe it is necessary to
fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
- Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
- Send users information about special offers and
discounts on our products and services
-
Analyze how our Services are used so we can improve them to engage and retain users
- Support our marketing activities
- Diagnose problems and/or prevent fraudulent
activities
- Understand how our users use our products and
services so we can improve user experience
- Legal Obligations. We may process
your information where we believe it is necessary for compliance with our
legal obligations, such as to cooperate with a law enforcement body or
regulatory agency, exercise or defend our legal rights, or disclose your
information as evidence in litigation in which we are involved.
- Vital Interests. We may process
your information where we believe it is necessary to protect your vital
interests or the vital interests of a third party, such as situations
involving potential threats to the safety of any person.
If you are located in Canada, this
section applies to you.
We may process your information if you have given us
specific permission (i.e.
In some exceptional cases, we may be legally
permitted under applicable law to process your information without your
consent, including, for example:
- If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
- For investigations and fraud detection and
prevention
- For business transactions provided certain
conditions are met
- If it is contained in a witness statement and the
collection is necessary to assess, process, or settle an insurance
claim
- For identifying injured, ill, or deceased persons
and communicating with next of kin
- If we have reasonable grounds to believe an
individual has been, is, or may be victim of financial abuse
- If it is reasonable to expect collection and use
with consent would compromise the availability or the accuracy of the
information and the collection is reasonable for purposes related to
investigating a breach of an agreement or a contravention of the laws of
Canada or a province
- If disclosure is required to comply with a
subpoena, warrant, court order, or rules of the court relating to the
production of records
- If it was produced by an individual in the
course of their employment, business, or profession and the collection is
consistent with the purposes for which the information was produced
- If the collection is solely for journalistic,
artistic, or literary purposes
- If the information is publicly available and
is specified by the regulations
In Short: We may
share information in specific situations described in this section and/or
with the following
We
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
In
Short: We may use cookies and other tracking
technologies to collect and store your
information.
We may use cookies and similar
tracking technologies (like web beacons and pixels) to access or
store information. Specific information about how we use such
technologies and how you can refuse certain cookies is set out in
our Cookie Notice
In
Short: If you choose to register or log in
to our Services using a social media account, we may have access
to certain information about you.
Our Services offer you the ability
to register and log in using your third-party social media account
details (like your Facebook or Twitter logins). Where you choose
to do this, we will receive certain profile information about you
from your social media provider. The profile information we
receive may vary depending on the social media provider concerned,
but will often include your name, email address, friends list, and
profile picture, as well as other information you choose to make
public on such a social media platform.
We will use the information we
receive only for the purposes that are described in this privacy
notice or that are otherwise made clear to you on the relevant
Services. Please note that we do not control, and are not
responsible for, other uses of your personal information by your
third-party social media provider. We recommend that you review
their privacy notice to understand how they collect, use, and
share your personal information, and how you can set your privacy
preferences on their sites and apps.
7. HOW LONG DO WE KEEP YOUR
INFORMATION?
In
Short: We keep your information for as long
as necessary to
We will only keep your personal
information for as long as it is necessary for the purposes set
out in this privacy notice, unless a longer retention period is
required or permitted by law (such as tax, accounting, or other
legal requirements).
When we have no ongoing legitimate
business need to process your personal information, we will either
delete or
8. HOW DO WE KEEP YOUR
INFORMATION
SAFE?
In
Short: We aim to protect your personal
information through a system of
organizational
and technical security
measures.
We have implemented appropriate and
reasonable technical and
9. DO WE COLLECT INFORMATION
FROM
MINORS?
In
Short: We do not knowingly collect data from
or market to
We do not knowingly solicit data
from or market to children under 18 years of age. By using the
Services, you represent that you are at least 18 or that you are
the parent or guardian of such a minor and consent to such minor
dependent’s use of the Services. If we learn that personal
information from users less than 18 years of age has been
collected, we will deactivate the account and take reasonable
measures to promptly delete such data from our records. If you
become aware of any data we may have collected from children under
age 18, please contact us at
[email protected]
10. WHAT ARE YOUR PRIVACY
RIGHTS?
In
Short:
In some regions (like
We will consider and act upon any
request in accordance with applicable data protection
laws.
If you are located in the EEA or UK
and you believe we are unlawfully processing your personal
information, you also have the right to complain to your Member State data
protection
authority
or UK data protection
authority.
If you are located in Switzerland,
you may contact the Federal
Data Protection and Information
Commissioner.
Withdrawing your
consent: If we are relying on your consent to
process your personal information,
which may be express and/or implied consent depending on
the applicable law,
However, please note that this will
not affect the lawfulness of the processing before its withdrawal
nor,
Opting out of marketing and
promotional
communications: You can
unsubscribe from our marketing and promotional communications at any
time by
Account
Information
If you would at any time like to review or
change the information in your account or terminate your account,
you can:
-
Contact us using the contact information provided.
Upon your request to terminate your
account, we will deactivate or delete your account and information
from our active databases. However, we may retain some information
in our files to prevent fraud, troubleshoot problems, assist with
any investigations, enforce our legal terms and/or comply with
applicable legal requirements.
Cookies and similar
technologies: Most Web browsers are set to accept
cookies by default. If you prefer, you can usually choose to set
your browser to remove cookies and to reject cookies. If you
choose to remove cookies or reject cookies, this could affect
certain features or services of our Services. You may also opt out of interest-based
advertising by advertisers on our
Services.
If you have questions or comments about
your privacy rights, you may email us at
[email protected] .
11. CONTROLS FOR
DO-NOT-TRACK
FEATURES
Most web browsers and some mobile
operating systems and mobile applications include a Do-Not-Track (
12. DO CALIFORNIA RESIDENTS
HAVE SPECIFIC PRIVACY
RIGHTS?
In
Short: Yes, if you are a resident of
California, you are granted specific rights regarding access to
your personal information.
California Civil Code Section
1798.83, also known as the
If you are under 18 years of age,
reside in California, and have a registered account with Services,
you have the right to request removal of unwanted data that you
publicly post on the Services. To request removal of such data,
please contact us using the contact information provided below and
include the email address associated with your account and a
statement that you reside in California. We will make sure the
data is not publicly displayed on the Services, but please be
aware that the data may not be completely or comprehensively
removed from all our systems (e.g.
,
CCPA Privacy
Notice
The California Code of
Regulations defines a
(1) every individual who is in the
State of California for other than a temporary or transitory
purpose and
(2) every individual who is
domiciled in the State of California who is outside the State of
California for a temporary or transitory
purpose
All other individuals are defined as
If this definition of
What categories of personal
information do we collect?
We have collected the following
categories of personal information in the past twelve (12)
months:
| Category | Examples | Collected |
|
A.
Identifiers
|
Contact details, such as
real name, alias, postal address, telephone or mobile
contact number, unique personal identifier, online
identifier, Internet Protocol address, email address, and
account name
|
|
|
B. Personal information
categories listed in the California Customer Records
statute
|
Name, contact information,
education, employment, employment history, and financial
information
|
|
|
C. Protected classification
characteristics under California or federal
law
|
Gender and date of
birth
|
|
|
D. Commercial
information
|
Transaction information,
purchase history, financial details, and payment
information
|
|
|
E. Biometric
information
|
Fingerprints and
voiceprints
|
|
|
F. Internet or other similar
network activity
|
Browsing history, search
history, online
|
|
|
G. Geolocation
data
|
Device
location
|
|
|
H. Audio, electronic,
visual, thermal, olfactory, or similar
information
|
Images and audio, video or
call recordings created in connection with our business
activities
|
|
|
I. Professional or
employment-related information
|
Business contact details in
order to provide you our Services at a business level or
job title, work history, and professional qualifications
if you apply for a job with us
|
|
|
J. Education
Information
|
Student records and
directory information
|
|
|
K. Inferences drawn from
other personal information
|
Inferences drawn from any of
the collected personal information listed above to create
a profile or summary about, for example, an individual’s
preferences and characteristics
|
|
| L. Sensitive Personal Information |
|
|
We may also collect other personal
information outside of these categories through instances where
you interact with us in person, online, or by phone or mail in
the context of:
- Receiving help through our
customer support channels;
- Participation in customer
surveys or contests; and
- Facilitation in the delivery of
our Services and to respond to your inquiries.
How do we use and share
your personal information?
You may contact us
[email protected] ,
If you are using an
Will your information be
shared with anyone else?
We may disclose your personal
information with our service providers pursuant to a written
contract between us and each service provider. Each service
provider is a for-profit entity that processes the information
on our behalf, following the same strict privacy protection
obligations mandated by the CCPA.
We may use your personal
information for our own business purposes, such as for
undertaking internal research for technological development and
demonstration. This is not considered to be
We have not disclosed, sold, or
shared any personal information to third parties for a business
or commercial purpose in the preceding twelve (12) months.
We will not sell or
share personal information in the future belonging to website
visitors, users, and other consumers.
Your rights with respect
to your personal data
Right to request deletion of
the data — Request to delete
You can ask for the deletion of
your personal information. If you ask us to delete your personal
information, we will respect your request and delete your
personal information, subject to certain exceptions provided by
law, such as (but not limited to) the exercise by another
consumer of his or her right to free speech, our compliance
requirements resulting from a legal obligation, or any
processing that may be required to protect against illegal
activities.
Right to be informed — Request
to know
Depending on the circumstances,
you have a right to know:
- whether we collect and use your
personal information;
- the categories of personal
information that we collect;
- the purposes for which the
collected personal information is used;
- whether we sell or share
personal information to third parties;
- the categories of personal
information that we sold, shared, or disclosed for a business
purpose;
- the categories of third parties
to whom the personal information was sold, shared, or
disclosed for a business purpose;
- the business or commercial
purpose for collecting, selling, or sharing personal
information; and
- the
specific pieces of personal information we collected about you.
In accordance with applicable law,
we are not obligated to provide or delete consumer information
that is de-identified in response to a consumer request or to
re-identify individual data to verify a consumer
request.
Right to Non-Discrimination for
the Exercise of a Consumer’s Privacy
Rights
We will not discriminate against
you if you exercise your privacy rights.
Right to Limit Use and Disclosure of
Sensitive Personal Information
We do
not process consumer's sensitive personal information.
Verification
process
Upon receiving your request, we
will need to verify your identity to determine you are the same
person about whom we have the information in our system. These
verification efforts require us to ask you to provide
information so that we can match it with information you have
previously provided us. For instance, depending on the type of
request you submit, we may ask you to provide certain
information so that we can match the information you provide
with the information we already have on file, or we may contact
you through a communication method (e.g.
We will only use personal
information provided in your request to verify your identity or
authority to make the request. To the extent possible, we will
avoid requesting additional information from you for the
purposes of verification. However, if we cannot verify your
identity from the information already maintained by us, we may
request that you provide additional information for the purposes
of verifying your identity and for security or fraud-prevention
purposes. We will delete such additionally provided information
as soon as we finish verifying you.
Other privacy
rights
- You may object to the processing
of your personal information.
- You may request correction of
your personal data if it is incorrect or no longer relevant,
or ask to restrict the processing of the information.
- You can designate an
authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA.
- You may request to opt out from
future selling or sharing of your personal information to
third parties. Upon receiving an opt-out request, we will act
upon the request as soon as feasibly possible, but no later
than fifteen (15) days from the date of the request
submission.
To exercise these rights, you can
contact us
[email protected] ,
13. DO VIRGINIA RESIDENTS HAVE
SPECIFIC PRIVACY RIGHTS?
In Short: Yes, if you are a resident of
Virginia, you may be granted specific rights regarding access to
and use of your personal information.
Virginia CDPA Privacy
Notice
Under the Virginia Consumer Data
Protection Act (CDPA):
If this definition
The information we collect, use, and
disclose about you will vary depending on how you interact with us
and our Services. To find out more, please visit the following
links:
Your rights with respect to your
personal data
- Right to be informed whether or
not we are processing your personal data
- Right to access your personal
data
- Right to correct inaccuracies in
your personal data
- Right to request deletion of your
personal data
- Right to obtain a copy of the
personal data you previously shared with us
- Right to opt out of the processing
of your personal data if it is used for targeted advertising,
the sale of personal data, or profiling in furtherance of
decisions that produce legal or similarly significant effects (
"profiling" )
Exercise your rights provided under the
Virginia CDPA
More information about our data collection
and sharing practices can be found in this privacy notice
If you are using an
authorized
Verification
process
We may request that you provide
additional information reasonably necessary to verify you and your
consumer's request. If you submit the request through an
Upon receiving your request, we will
respond without undue delay, but in all cases, within forty-five
(45) days of receipt. The response period may be extended once by
forty-five (45) additional days when reasonably necessary. We will
inform you of any such extension within the initial 45-day
response period, together with the reason for the
extension.
Right to appeal
If we decline to take action
regarding your request, we will inform you of our decision and
reasoning behind it. If
you wish to appeal our decision, please email us at [email protected]
14. DO WE MAKE UPDATES TO
THIS
NOTICE?
In
Short: Yes, we will update this notice as necessary
to stay compliant with relevant
laws.
We may update this privacy notice
from time to time. The updated version will be indicated by an
updated
15. HOW CAN YOU CONTACT US
ABOUT THIS
NOTICE?
If you have questions or comments
about this notice, you may
[email protected]
16. HOW CAN YOU REVIEW,
UPDATE, OR DELETE THE DATA WE COLLECT FROM
YOU?